Incidents Average Processing Time To Closed Report
Generates a report containing the average time from when an incident is created until it is closed.
Widget Type
| Widget Type | Description |
|---|---|
| Key/Value Pairs | Creates a key/value pairs widget based on the selected report options. |
Report Options
| Option | Description |
|---|---|
| Incident Categories | Limits matching incidents to the set of selected categories. |
| Duration | Defines the relative time span of the report. For example, some possible values are Last Week, Last Month, or Last X Hours. |
| Span: Value of X | When required by the chosen Duration, the number represents the X value for the selected Last X * duration. |
| Reference | The end date/time of the report. |
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