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Dashboard Report – Incidents Average Processing Time To Closed Report

Incidents Average Processing Time To Closed Report

Generates a report containing the average time from when an incident is created until it is closed.

Widget Type

Widget Type Description
Key/Value Pairs Creates a key/value pairs widget based on the selected report options.

Report Options

Option Description
Incident Categories Limits matching incidents to the set of selected categories.
Duration Defines the relative time span of the report. For example, some possible values are Last Week, Last Month, or Last X Hours.
Span: Value of X When required by the chosen Duration, the number represents the X value for the selected Last X * duration.
Reference The end date/time of the report. A reference point for when the report should run to.

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