The Incidents List report displays a filterable list of Incidents. Each row in the report provides a toolbar to perform a variety of operations and is color coded to indicate the current status of the incident.
|Navigates to the incident's timeline.|
|If the incident status is not
|If the incident status is either
|Opens additional incident control options.|
|Rename Incident||Allows the user to give the incident a different name.|
|Set Category||Allows the user to set a category for a specific incident or
|Add Note||Allows the user to add a note to the incident.|
|Reassign||Allows the user to assign the incident to any user in the system with the Manage Incidents permission.|
|Assign To Me||Assigns the incident to the current user. This button is only visible if the incident is not already assigned to the current user.|
|Watch||Marks the current user as a watcher of the incident if they are not currently watching.|
|Unwatch||Removes the current user as a watcher of the incident if they are currently watching.|
|Initial Message||Opens a dialog displaying the initial message which created the incident.|
|Filtering||Opens a dialog to configure the filters applied when loading the Incidents list. Incidents may be filtered by Status, Category, Assignee, and Creation Date. All filter settings persist across screen loads.|
Not applicable to this report type.