Flow Node Traversal Summary Report
This report totals the number of times a message traverses a set of flow nodes based on the selected filter criteria. The flow node traversal information included in the report is limited to those entries created within the specified duration.
| Widget Type | Description |
|---|---|
| Key/Value Pairs | Creates a key/value pairs widget based on the selected report options. |
Report Options
| Option | Description |
|---|---|
| Statuses | Limits matching hits to the set of selected statuses. |
| Duration | Defines the relative time span of the report. For example, some possible values are Last Week, Last Month, or Last X Hours. |
| Span: Value of X | When required by the chosen Duration, the number represents the X value for the selected Last X * duration. |
| Time/Cost Savings / Nodes | Limits node traversal information to the selected flow nodes. Use the the Time Savings Information dialog to associate time savings and hourly rate information to a flow node. Even though the time savings and hourly rate information is not used for this report, the hit count is only generated when a times savings record exists.
This is a required field.
|
| Incident Categories | Limits matching incidents to the set of selected categories. |
| Assignee | Restricts the report to the assignee. |
| Reference | The end date/time of the report. |
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