Dashboard Report – Return Summary Report
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Return Summary Report

This report generates summary cost savings totals based on the selected filter criteria. The cost savings information included in the report is limited to those entries created within the specified duration.

Widget Type Description
Key/Value Pairs Creates a key/value pairs widget based on the selected report options.

Report Options

Option Description
Statuses Limits matching incidents to the set of selected statuses.
Duration Defines the relative time span of the report. For example, some possible values are Last Week, Last Month, or Last X Hours.
Span: Value of X When required by the chosen Duration, the number represents the X value for the selected Last X * duration.
Time/Cost Savings / Nodes Limits time savings information to the selected entries. Use the the Time Savings Information dialog to associate time savings and hourly rate information to a flow node.
Incident Categories Limits matching incidents to the set of selected categories.
Assignee Restricts the report to the assignee.
Reference The end date/time of the report.

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