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Nevelex Labs Reports

Overview

Utility plugin that provides Dashboard reporting capabilities. For more information on built in reports, see Using the Dashboard Screen.

Report Description
Categories Overview Report This report generates category totals grouped by current status over a specified duration. The incidents included in the report are limited to those created within the specified duration.
Flow Meta Data Returns meta data about the deployed flows.
Flow Node Traversal Summary Report This report totals the number of times a message traverses a set of flow nodes based on the selected filter criteria. The flow node traversal information included in the report is limited to those entries created within the specified duration. If results are limited by “Assignee”, “Statuses”, or “Incident Categories”, the flow node traversal records are limited to Incidents which have not been deleted from the system.
Incidents Average Processing Time to Closed Report Generates a report containing the average time from when an incident is created until it is closed.
Incidents Cumulative Overview Report – Time Grouped This report generates incident totals grouped by status and time intervals over a specified duration. The report’s starting totals include all incidents matching the search criteria, regardless of when the incidents were created.
Incidents Overview Report This report generates incident totals grouped by current status over a specified duration. The incidents included in the report are limited to those created within the specified duration.
Incidents Overview Report – Time Grouped This report generates incident totals grouped by current status and time intervals over a specified duration. The incidents included in the report are limited to those created within the specified duration.
Incidents Status Overview Report This report generates incident totals grouped by status over a specified duration. The incidents included in the report are limited to those created within the specified duration.
Plugins Report Returns meta data about the installed plugins.
Return & Time Savings Cumulative Overview Report – Time Grouped Report generates cumulative totals about time savings and cost savings grouped by time intervals over a specified duration. The report’s starting totals include all cost savings meta data matching the search criteria, regardless of when the actions were taken or created. If results are limited by “Assignee”, “Statuses”, or “Incident Categories”, the cost savings records are limited to Incidents which have not been deleted from the system.

Return Cumulative Overview Report – Time Grouped Report generates cumulative cost savings totals grouped by time intervals over a specified duration. The report’s starting totals include all cost savings meta data matching the search criteria, regardless of when the actions were taken or created. If results are limited by “Assignee”, “Statuses”, or “Incident Categories”, the cost savings records are limited to Incidents which have not been deleted from the system.

Return Overview Report – Time Grouped This report generates cost savings totals grouped by time intervals over a specified duration. The cost savings information included in the report is limited to those created within the specified duration. If results are limited by “Assignee”, “Statuses”, or “Incident Categories”, the cost savings records are limited to Incidents which have not been deleted from the system.

Return Summary Report This report generates summary cost savings totals based on the selected filter criteria. The cost savings information included in the report is limited to those entries created within the specified duration. If results are limited by “Assignee”, “Statuses”, or “Incident Categories”, the cost savings records are limited to Incidents which have not been deleted from the system.

Time Savings Cumulative Overview Report – Time Grouped This report generates cumulative time savings totals grouped by time intervals over a specified duration. The report’s starting totals include all time savings meta data matching the search criteria, regardless of when the actions were taken. If results are limited by “Assignee”, “Statuses”, or “Incident Categories”, the time savings records are limited to Incidents which have not been deleted from the system.

Time Savings Overview Report – Time Grouped Report generates totals about time savings grouped by time intervals over a specified duration. The time savings information included in the report is limited to those created within the specified duration. If results are limited by “Assignee”, “Statuses”, or “Incident Categories”, the time savings records are limited to Incidents which have not been deleted from the system.

Time Savings Summary Report This report generates summary time savings totals based on the selected filter criteria. The time savings information included in the report is limited to those created within the specified duration. If results are limited by “Assignee”, “Statuses”, or “Incident Categories”, the time savings records are limited to Incidents which have not been deleted from the system.

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Metro Office Park
2950 Metro Drive, Suite 104
Bloomington, MN 55425
Phone: +1 952-500-8921

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