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Nevelex Labs Reports

Overview

Utility plugin which adds in Dashboard reporting capabilities.

Report Description
Incidents Average Processing Time to Closed Generates a report containing the average time from when an incident is created until its status becomes Closed by Flow or Closed by User.
Incidents Status Overview Report Report generates totals about incidents with a desired status over a time range. The incidents included in the report are limited to those created within the specified duration.
Incidents Overview Report – Time Grouped Report generates totals about incidents grouped by current status and intervals over a time range. The incidents included in the report are limited to those created within the specified duration.
Incidents Overview Report Report generates totals about incidents grouped by current status over a time range. The incidents included in the report are limited to those created within the specified duration.
Incidents Cumulative Overview Report – Time Grouped Report generates totals about incidents grouped by status and time intervals over a time range. The report totals include all incidents matching the search criteria, regardless of when the incidents were created.
Plugins Report Returns meta data about the installed plugins.
Flow Meta Data Returns meta data about the deployed flows.
Nevelex Labs, Main Office

International Plaza
7900 International Drive, Suite 305
Bloomington, MN 55425
Phone: +1 952-500-8921

Nevelex Labs, West

OPEN
360 N. Pacific Coast Highway, Suite 1056
El Segundo, CA 90245

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